Capital One at a glance

Headquartered in McLean, VA, Capital One is a diversified financial services company whose principal subsidiaries, Capital One, N.A., Capital One Bank (USA), N.A., and Capital One Auto Finance, Inc., offer a broad spectrum of financial products and services to consumers, small businesses and commercial clients. A Fortune 500 company, Capital One trades on the New York Stock Exchange under the symbol "COF" and is included in the S&P 100 index.
 

Using its proprietary Information-Based Strategy (IBS) to generate constant innovation, Capital One links its database to prize-winning information technology and highly sophisticated analytics to scientifically test ideas before taking them to market and tailoring products to the individual customer. A Fortune 500 company, Capital One is one of the major financial services providers on the Internet, with online account decisioning, real-time account numbering, online retail deposits, and a growing number of customers serviced online.
 

Managed loans at $147 billion
 

Approximately 50 million customers
 

The Lending Code sets minimum standards of good practice when dealing with customers. The Lending Code covers good practice in relation to loans, credit cards, charge cards and current account overdrafts.
 

LOCATIONS:
 

UK Operations Centre
Capital One Bank (Europe) plc
Trent House,
Station St,
Nottingham NG2 3HX
 

US headquarters
1680 Capital One Drive
McLean
Virginia 22102
U.S.A.
 

MANAGEMENT:
 

Rich Fairbank, CEO
Brian Cole, Managing Director, UK
Alihan Hotic, Vice President, Marketing, UK
Steve Hulme, Chief Financial Officer, UK
Vicky Mitchell, Chief Risk Officer, UK
Michael Woodburn, Vice President, Risk Operations, UK