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Help and Support

Want to talk to us? Or do you have a question? You've come to the right place.

Find out how to set up your account online, how to improve your credit rating, and the features of your Capital One credit card.

Do you have a question? We may be able to answer your query online.
View all Frequently Asked Questions

If you have been a victim of fraud, or received a hoax email we are here to help. Find out more about staying safe

If you've still got hold of your card but there is a transaction that went wrong or that you don't recognise we can look into this for you. These are often called disputed transactions.

If you think you have been mis-sold PPI and are considering making a claim, read our helpful guide here

Find out more about using your card abroad or making a transaction in a foreign currency.

Phone us, write to us or send us a secure message. Find all the details you need to contact us here.