PPI complaints

What is PPI?

PPI stands for Payment Protection Insurance. Find out more information about PPI.

You may have heard that PPI wasn't always sold well by banks. In December 2010 the Financial Conduct Authority (FCA) brought in new rules which gave banks clear instructions in how to respond to complaints from customers about the mis-selling of PPI.

If you're concerned about the way PPI was sold to you by Capital One please read on to find out how we can help.

PPI questions

PPI complaints form

If you'd like to complain about how PPI was sold to you, please use the following form. You'll need Adobe Reader to complete this form – it's free.