You'll hear a lot of unusual words relating to fraud. Here's what the most common ones mean:
Software designed to protect computers and their users from spyware, a form of malware (also referred to as malicious software) that is surreptitiously installed on computers to collect private and sensitive information from users.
Software used to prevent, detect and remove malware (also referred to as malicious software), such as: computer viruses, spyware, trojans and worms.
A type of 'open wireless' technology that lets different electronic devices connect and communicate with each other wirelessly.
The software you use for accessing the internet, such as Internet Explorer and Safari.
Converting the information on your computer into a form that makes it difficult for unauthorised people to understand.
Software that protects your computer from online attacks. It acts as a kind of barrier between your computer and the internet, permitting or denying network transmissions.
The stripe on the back of your credit card. It contains identifying data, and can be read by swiping the card over (or inserting it into) a reading machine.
Short for 'malicious software', which can disrupt your computer, stop it working properly and help fraudsters steal your personal information.
Using hoax emails to trick you into giving your personal information, such as usernames, passwords and credit card details.
A small handheld device used to steal information stored in a credit card's magnetic strip.
A type of malware that collects information about a computer's users without them knowing. Anti-spyware software is designed to detect and remove spyware.
Sometimes called a Trojan horse - a type of malware that can steal information and harm computer systems.
Short for 'uniform resource locator', the string of letters and numbers that form the unique address of websites and other internet resources - for example, https://www.capitaloneonline.co.uk
A type of malware that, as its name suggests, can reproduce itself and spread from one computer to another. Anti-virus software is designed to detect and remove viruses.
Technology that connects computers, mobile phones and other electronic devices wirelessly, by using radio waves. A wi-fi network lets you connect to the internet without using a cable.