Security

Security worries? We're here to help

 

I've been a victim of Credit Card Fraud or Identity Theft

If you think anyone has used your card details fraudulently or you think you've been a victim of identity theft, contact us straightaway.

 

I think I've received a hoax email

If you think you've received a hoax email, please forward it to us at abuse@capitalone.com.

If you're worried you've given away details you shouldn't have contact us immediately.

 

How to stay safe

You can find more helpful tips and advice on how to shop safer online at the Be Card Smart website.

Get safe online offer free, independent, user-friendly advice on using the internet confidently, safely and securely.

Bank safe online was set up by the UK banking industry to help banking users stay safe online .

Identity Theft and Financial Fraud Action both offer information to help protect yourself against credit card fraud and identity theft.

 

View your credit report

You can access your credit report by visiting one of the following credit reference agencies:

Spending Abroad

Essential travel tips from
Credit Made Clearer

Credit Made Clearer

Lost or stolen card?

Call our emergency helpline anytime on

08444 812 812*

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