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Bringing simplicity and humanity to credit cards. It's why we're the card in your corner.

Our story

We issued our very first credit card way back in 1996, and have since grown to become one of the UK's top ten card providers.

From day one, our business has been about helping people succeed with credit. From innovative tools like our QuickCheck eligibility checker, to the way we're driving positive change across the finance industry. It's no wonder we're the only card provider with a 4-star rated credit card from Fairbanking.

  • Simple

    From knowing if you'll be accepted before applying to making payments on your mobile, we make managing your money effortless.

  • Clear

    We talk straight without confusing jargon. Keeping it clear and simple, so you know exactly what to expect from us.

  • Supportive

    It's our business to help people succeed with credit. We do this by putting customers at the heart of everything we do.

The only credit card with a 4-star Fairbanking Award 2018

Classic Credit Card FairBanking logo

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Five Star Rating Credit Building with Classic Credit Card

Classic Credit Card FairBanking logo

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Card and Payment Awards 2019

  • Card payments award logo Winner of Changing Lives in the Community

  • Card payments award logo Winner of Best Technology Initiative of the Year

  • Card payments award logo Winner of Best Design of the Year

Card and Payment Awards 2020

  • Winner of Best Achievement in Customer Service award logo Winner of Best Achievement in Customer Service

  • Winner of Social Inclusion in Financial Services award logo Winner of Social Inclusion in Financial Services

Our commitment to gender diversity

Women in Finance logo

At Capital One UK we're proudly committed to creating an inclusive workplace, where the diversity of ideas and people are valued.

We're always pushing for greater gender diversity at every level of the business. It's at the core of what we do, which is why we signed the HM Treasury Women in Finance Charter.

The Charter is designed to improve gender diversity in businesses across the financial sector. By signing it we commit to:

  • Setting targets to improve gender diversity across our senior management team
  • Getting a 50:50 gender balance (within a 10% tolerance) in our senior management team by December 2021
  • Training all our senior managers in inclusive leadership
  • Boosting awareness of gender diversity across the company
  • Continually reviewing our employment and development processes to make sure we're encouraging all types of diversity and fostering a culture of inclusion

As of March 2020, we have a 37:63 (female:male) gender balance in our senior management team, putting female representation in this group at 37%. Despite this being below our target range at the time of annual reporting in March, we believe that we can meet our target by our deadline of 31st December 2021.

In 2020, we are investing in improving the gender diversity of our talent pipeline, specifically for roles where women have historically been underrepresented, in areas such as Analytics and Technology and have developed our data collection and insight gathering to better identify areas for improvement.

We continue to monitor progress against tour commitments as part of the Women in Finance Charter, and report to our Board of Directors on a quarterly basis.

Gender Pay Gap Reporting

In line with our obligations under the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017, Capital One UK is required to publish information regarding our gender pay gap.

Download a copy of our 2019 report (pdf - 824kb)opens in a new tab

Download a copy of our 2018 report (pdf - 288kb)opens in a new tab

Download a copy of our 2017 report (pdf - 288kb)opens in a new tab

Our people

Great Place to Work Logo

Voted one of the top 5 Great Places to Work in the UK, 5 years running

We like to look after our people, because they make Capital One such a great place to work. If you'd like to be a part of the team, helping us become a world-leading tech business, we'd love to hear from you.