We issued our very first credit card way back in 1996, and have since grown to become one of the UK's top ten card providers.
From day one, our business has been about helping people succeed with credit. From innovative tools like our QuickCheck eligibility checker, to the way we're driving positive change across the finance industry. It's no wonder we're the only card provider with a 4-star rated credit card from Fairbanking.
From knowing if you'll be accepted before applying to making payments on your mobile, we make managing your money effortless.
We talk straight without confusing jargon. Keeping it clear and simple, so you know exactly what to expect from us.
It's our business to help people succeed with credit. We do this by putting customers at the heart of everything we do.
Winner of the Best Achievement in Customer Service Award at the Card and Payments Awards 2018
Winner of the Best Achievement in Treating Customers Fairly Award at the Card and Payments Awards 2018
Winner of the Best Security or Anti-Fraud Development Award at the Card and Payments Awards 2018
Winner of the Best Achievement in Treating Customers Fairly Award at the Card and Payments Awards 2015
Winner of the Best Achievement in Treating Customers Fairly Award at the Card and Payments Awards 2017
Winner of the Award for Fraud Prevention Team of the Year at the Credit Today Awards 2015
At Capital One UK we're proudly committed to creating an inclusive workplace, where the diversity of ideas and people are valued.
We’re always pushing for greater gender diversity at every level of the business. It’s at the core of what we do, which is why we signed the HM Treasury Women in Finance Charter.
The Charter is designed to improve gender diversity in businesses across the financial sector. By signing it we commit to:
- Setting targets to improve gender diversity across our senior management team
- Getting a 50:50 gender balance (within a 10% tolerance) in our senior management team by December 2021
- Training all of our senior managers in inclusive leadership
- Boosting awareness of gender diversity across the company
- Continually reviewing our employment and development processes to make sure we’re encouraging all types of diversity and fostering a culture of inclusion
As of March 2018, we have a 45:55 (female: male) gender balance in our senior management team, putting female representation in this group within our target range.
In 2018, we have continued to invest in a programme of activities to raise awareness of inclusive behaviours across our leadership population. These have included unconscious bias training as part of the biannual performance management appraisal process and workshops on how to embed inclusive behaviours in working practices. In addition, all associates with people leadership responsibilities now have a specific performance objective related to inclusion.
We are investing in improving the gender diversity of our talent pipeline, specifically for roles where women have historically been underrepresented, in areas such as Analytics and Technology.
We continue to monitor progress against our commitments as part of the Women in Finance Charter, and report to our Board of Directors on a quarterly basis.
Gender Pay Gap Reporting
In line with our obligations under the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017, Capital One UK is required to publish information regarding our gender pay gap.
Voted one of the top 5 Great Places to Work in the UK, 5 years running
We like to look after our people, because they make Capital One such a great place to work. If you'd like to be a part of the team, helping us become a world-leading tech business, we'd love to hear from you.