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  • 1. Log in
  • 2. Payment
  • 3. Confirmation
  • ! Please avoid clicking the 'back' button
    as it will interrupt your application

1. Log in

Welcome to your Secured Card

You'll need to log in to the site to pay your security sum.

Please call us if you have changed your address since you applied.

You'll find this on the letter and email we sent you.

Need a helping hand?

We have a team of friendly staff waiting to guide you through the online process. Call us on Freephone 0800 952 5252 if you need help.

Opening times: 9am to 5pm, Mon to Fri.

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What happens to my security sum?

While your account is open, we will keep your security sum in a
separate account.

Can I use my security sum to make my monthly payments?

No, the security sum is not held in your card account and you must make your monthly payments separately. Your monthly statements will let you know how much you need to pay and when.

In certain circumstances, for example where you fall behind on your minimum repayments, we could use some or all of your security sum to pay off any outstanding balances on your account. We will send you written notice before using your security sum in this way.

Many of our customers find that setting up a Direct Debit is the easiest way of not forgetting to make the monthly payment. To set one up, please contact us for more details.

What happens to your security sum when your account is closed?

If your balance is zero and no fees or interest are payable, we will return the security sum to you in full.

If your outstanding balance is less than your security sum, we will clear the account and send you the difference. If you have an outstanding balance greater than your security sum, we will ask you to pay the difference to close the account.

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What happens to my security sum?

Find out more about how we store your security sum and how it is returned to you if you close your account.

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