Unfortunately, fraudsters are trying to take advantage of the current situation.
Remember, we'll never message you and ask you to share a one-time passcode. If you see anything on your account that you don't recognise, get in touch.
Also, you should never share your password or PIN. And please be extra careful with any emails or texts you receive.
Here are a few examples of the types of fraud and scams being committed at the moment:
Before responding to messages or clicking on links, always make sure they’re from a trusted source. If you’ve any doubts, taking a moment to check before you act could keep you safe from fraudulent activity.
For more information, go to takefive-stopfraud.org.uk opens in a new tab.
As a Capital One customer, you receive a range of free services to help keep you safe from fraud and identity theft.
You also benefit from our Fraud Protection Promise: to protect you from fraud, monitor your account and resolve problems.