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Return to frequently asked questions

Please call us on 03444 812 812 to tell us that a cardholder has passed away. If you have details to hand to show you're the next-of-kin or cardholder's representative on this call, we'll be able to finalise the account as efficiently as possible.

Our specialist bereavement partner, Phillips & Cohen Associates, will be in touch within 30 days to discuss the account.