Bringing simplicity and humanity to credit cards
Our story
We issued our very first credit card way back in 1996, and have since grown to become one of the UK’s top ten card providers.
From day one, our business has been about helping people succeed with credit. From innovative tools like our QuickCheck eligibility checker, to the way we’re driving positive change across the finance industry. It’s no wonder we’re the only card provider with a 4-star rated credit card from Fairbanking.
Simple
From knowing if you’ll be accepted before applying to making payments on your mobile, we make managing your money effortless.
Clear
We talk straight without confusing jargon. Keeping it clear and simple, so you know exactly what to expect from us.
Supportive
It’s our business to help people succeed with credit. We do this by putting customers at the heart of everything we do.
Recent Awards
Fairer Finance
Card and Payment Awards
2025
Winner of Changing Lives in the Community
2024
Winner of Best Customer Service
Great Place To Work
2026
Capital One UK recognised as a Great Place To Work 2025-2026
2025
Capital One UK recognised as a Great Place To Work 2024-2025
2024
Capital One UK recognised as a Great Place To Work 2023-2024
2025
Capital One UK recognised as one of the UK’s Best Workplaces for Development
2025
Capital One UK recognised as one of the UK’s Best Workplaces for Wellbeing
2025
Capital One UK recognised as a Great Place To Work for Women
Our commitment to gender diversity
At Capital One, diversity, inclusion and belonging (DIB) are at the core of our culture. We're deeply committed to growing the diversity of our talent and building a culture of belonging where everyone can thrive. We strive to leverage our expertise and resources to build stronger, more inclusive teams and communities.
We've been signatories of the Women in Finance Charter for eight years. It's designed to support the government's aspiration to see gender balance at all levels across financial services firms. By signing it, we commit to:
- Appointing an accountable executive to ensure senior leadership accountability for gender diversity;
- Setting a target and focusing on meaningful action to help us meet it;
- Publishing our progress and sharing best practices with others.
Our target had been to reach 40% representation of women in our senior management population by the end of 2025. We were pleased to hit this target during 2024, however we were not able to sustain that level through to the end of 2025.
As of July 2025 women make up 34% of these roles. We're maintaining our commitment to raise this to 40% by 2030. Repositioning our timeline enables us to focus on embedding sustainable actions towards positive change in supporting women's progression.
Supporting the progression of women remains a top priority for our talent agenda and this year we have continued to focus on creating positive talent journeys for our highest potential women. We are proud that our women leaders progress just as quickly as our men and we are determined to remove any barriers they may face in the workplace so that they can access the opportunities available to them.
Gender Pay Gap Reporting
In line with our obligations under the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017, Capital One UK is required to publish information regarding our gender pay gap.
Download a copy of our 2024 report (pdf - 551KB)opens in a new tab
Download a copy of our 2023 report (pdf - 258KB)opens in a new tab
Download a copy of our 2022 report (pdf - 535KB)opens in a new tab
Download a copy of our 2021 report (pdf - 1.50MB)opens in a new tab
Download a copy of our 2020 report (pdf - 596KB)opens in a new tab
Download a copy of our 2019 report (pdf - 824KB)opens in a new tab
Download a copy of our 2018 report (pdf - 288KB)opens in a new tab
Download a copy of our 2017 report (pdf - 288KB)opens in a new tab
Our People
We like to look after our people, because they make Capital One such a great place to work. If you’d like to be a part of the team, helping us become a world-leading tech business, we’d love to hear from you.
Corporate Governance Reporting
The following is an extract from Capital One UK’s 2023 statutory accounts, in line with our obligations under the Companies (Miscellaneous Reporting) Regulations 2018.
Download a copy of our 2024 report (pdf - 222kb)opens in a new tab