We regularly update this page with all the latest info and support we can offer you. There’s a range of help available if you've had a change in circumstances.
Make payments, view statements and manage your account in the app or online. You can also send us a secure message from your online account. Typically, we’ll respond within five working days.
What they are, how they work, and how to apply.
Guidance on loss of income, self-employment, furlough and sick pay.
What to do if your holidays and events have been affected.
Learn how to protect yourself during this time.
Let someone you trust run your account for a while.
What to do if we’ve got in touch about suspending your card.
Our postal service is working as usual, so you have nothing to worry about if you're expecting a letter from us. If anything changes, we’ll update this info.
More info about credit card payments and the support we offer is available on our Money Worries page.