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About bad credit

Return to frequently asked questions

Your credit score is a number that gives a snapshot of your credit health. Having a 'bad' score could be a sign you're new to credit or you're repairing your finances after some difficulty.

When you apply for credit, lenders look at your credit file. They're checking for things like a healthy track record of making on-time payments. This is a sign of a good score. It shows you're likely to pay back any money you borrow.

With a 'bad' score, your track record could limit your options when it comes to borrowing money.

The good news is that you can improve a bad credit score with time and effort.