You can choose how you make your monthly payments from a variety of different methods.
A great way of making sure all your payments are on time. Set up a Direct Debit in your
Capital One app or call us on 03444 812 812,
with your bank account details. Just make sure there is enough money in your account,
or your Direct Debit may not be processed and you could be charged fees.
When you set up a Direct Debit, you're protected by the Direct Debit Guarantee.
This Guarantee is offered by all Banks and Building Societies that take part in the Direct Debit scheme.
The efficiency and security of the scheme is monitored and protected by your own bank or building society.
If the amounts to be paid change, or the payment dates,change, Capital One (Europe) plc will notify you 5
working days in advance of your account being debited or as otherwise agreed. If an error is made by Capital One or your bank or building society,
you are guaranteed a full and immediate refund from your branch of the amount paid.
You can cancel a Direct Debit at any time by writing to your bank or building society.
Please send a copy of your letter to us too.
Online with a debit card (allow 2 working days):
Pay with your debit card from your online account by selecting 'Make a payment'.
You'll need your debit card number, expiry date and the CVV number (last 3 digits) on the back of your card.
You can also call us to make a payment with your debit card by phone on 03444 812 812.
You can store your card details to save you time making future payments.
You just need to update your debit card details when your current card expires, to prevent processing issues.
Internet banking, telephone banking and standing order:
Add Capital One as a payee using account number 81077082 and sort code 40-02-50 to make payments via internet banking or phone,
or to create a standing order. Please include your 16-digit Capital One Credit Card account number (with no spaces or dashes) as
the reference so we can apply your payment to your account straight away.
Most banks offer a 'Faster Payments' service when you pay by internet banking, telephone banking or standing order.
Faster Payments received by Capital One before 5.30pm will reach your credit card account the same day.
Payments made after 5.30pm will reach your account the next day.
Capital One app (allow 2 working days):
Pay on the go! Simply download the app then make debit card payments at any time.
At your bank branch (allow 3 working days):
Pay at your UK bank branch with your statement and payment slip. Whether your payment is by cash or cheque,
it will take the same time to reach your account. Some banks may charge you a fee.
By post (allow 5 working days):
Fill in the payment slip and write your account number and postcode on the back of your cheque or postal order, made payable to Capital One.
Put them into the envelope enclosed with your statement and send them to Capital One Europe Plc, PO Box 1517, NORTHAMPTON, NN1 9GZ.