Back to FAQs category About Credit About bad credit Searches on your credit report Your credit card application Using your credit card Managing your account Statements, payments & interest Safety & Security Photocard Secured Card Aspire® Elite Card Mobile App Complaints Payment Protection Insurance (PPI) Subject Access Request Payment Services Directive (PSD2) Subject Access Request What is a Subject Access Request? You have the right under the Data Protection Act 1998 to request to see the personal data Capital One holds about you. This is called a Subject Access Request (SAR). You can ask us to supply you with a copy of this information. We charge £10 for this service. How do I make a Subject Access Request? You should write to us, including a cheque or postal order for £10 payable to Capital One (Europe) plc, at: Subject Access Request Complaints Resolution Capital One PO Box 5281 Nottingham NG2 3HX For help and advice on what information to include in your letter, you can visit the Information Commissioner's Office opens in a new tab website. If we need more information to help us find your information or identify you, we will let you know. Once we have all the necessary information, as well as your fee, we will respond to your request within 40 days.