Back to FAQs category About Credit About bad credit Searches on your credit report Your credit card application Using your credit card Managing your account Statements, payments & interest Safety & Security Photocard Secured Card Aspire® Elite Card Mobile App Complaints Payment Protection Insurance (PPI) Subject Access Request Payment Services Directive (PSD2) Persistent Debt One Time Passcode Subject Access Request What is a Subject Access Request and how do I make a request? You have the right under Data Protection Regulations to request to see the personal data Capital One holds about you (referred to as the 'Right Of Access'). This is called a Subject Access Request (SAR). You can ask us to supply you with a copy of this information by writing to us, at: Subject Access Request Capital One (Europe) PLC PO BOX 5281 Nottingham NG2 3HX For help and advice on what information to include in your letter, you can visit the Information Commissioner's Office opens in a new tab website. If we need more information to help us find your information or identify you, we will let you know. Once we have all the necessary information, we will respond to your request within one month.