A balance transfer is when you to move any balances that you may have on other credit or store cards onto your Capital One card.
To transfer a balance from a credit card or store card to your Capital One card, you should call us. Have your credit card or store card handy, as well as your Capital One card, as we'll need these card details.
The amount you can transfer depends on how much of your credit limit is available on the Capital One card. The minimum amount you can transfer is £50.
You should carry on making payments on your other credit cards until we can confirm your balance transfer has been successful. It's then up to you if you want to close the account from where you've transferred the balance. Any balance transferred to your Capital One account is your responsibility.
Balances can't be transferred between Capital One credit card accounts or from a Capital One loan. We're also unable to transfer balances from bank accounts, personal loans, finance agreements or catalogue accounts.